Frequently Asked Questions
Everything you need to know about your VKP Brands experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
What is your return policy for kitchenware?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return authorization.
Do VKP Brands products come with a warranty?
Yes, our products carry a limited manufacturer warranty ranging from 1 to 5 years depending on the specific item. Please check your product manual for specific coverage details.
Can I purchase replacement parts for my food strainer or mill?
Absolutely. We stock a full range of replacement screens, gaskets, and accessories to ensure your VKP Brands equipment lasts for years to come.
Do you offer international shipping?
Currently, we ship directly to addresses within the United States and Canada. For other international inquiries, please contact our authorized distributors.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.